Outings

Details

The day of your discharge is set by your surgeon. The nurse will inform you of the time.

Discharge takes place at 11.00 am in double rooms and 1.00 pm in private and prestige rooms. You may be discharged by private car, ambulance or taxi, depending on your state of health and on the surgeon's medical prescription. If you wish to be picked up by a particular ambulance driver, please let the nurse know.

The nurse will then give you the following documents:

• your X-rays
• your laboratory tests
• your blood group card
• medical prescriptions

The administrative secretary will also give you

• an operative report
• discharge letters
• time off work if necessary
• the date of your next appointment with your surgeon
• a transport voucher, if necessary
• your prescriptions
• the clinic invoice
• hospitalisation bills
• a note of any extra fees charged by your surgeon

A video, also available in your room, explains this stage of your treatment:

Payment

Chargesaredisplayed at reception and on the website.

• All hospitalised patients are required to pay a fixed daily charge and a fixed co-payment not covered by Social Security (law no. 83-25 of 19 January 1983 and decree no. 2006-707 of 19 June 2006), except in the case of an accident at work. The amounts are set by regulation.
• The supplement relating to the category of room occupied

• Telephone charges, supplements for drinks, meals and accompanying beds
• Additional fees for practitioners

For information: the amount of the extra fee is indicated to you before the hospitalisation. This is a procedure recognised by Social Security, although it is not reimbursed by Social Security.

However, it is regularly informed of this, as are the tax authorities. This payment is made at the end of the hospital stay.

These costs and fees may be covered by your mutual insurance company.

Expenses relating to splints, canes, corsets, crutches and compression stockings are then reimbursed by Social Security. If you are not covered by social security, these costs will be your responsibility.

Payment can be made in cash or by cheque.

Special cases

If you are a foreign national and an EU citizen, you must be in possession of a European Health Insurance Card.

If you are not covered by Social Security, you will have to pay the full cost of your hospitalisation.

A deposit cheque will be requested on admission.

In order to improve the quality of the Clinic's services, we would like you to tell us how you rate your stay by completing the satisfaction questionnaire given to you on the day of your admission, which you will hand in to the administrative secretary on your discharge.

The admissions department is available Monday to Friday from 9am to 6pm on 01 44 08 04 00. This department is responsible for your administrative file on admission, throughout your stay and on discharge.

The administrative staff are responsible for checking that you are covered by Social Security and preparing your bill at the time of discharge.

Your return home/transfer to the SSR: when you are pre-admitted, the medical secretary will ask you whether, following your hospitalisation, you are planning to return home or whether you would like to be transferred to a follow-up care and rehabilitation centre.

If the latter, she will make a pre-booking at the centre of your choice, which will be confirmed a few days before your admission.

On the day of your discharge, the hospital secretary will arrange your transfer.

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